We welcome the opportunity to work with landlords, estate agents, letting agents and managing agents and find the leaks that others can’t. We have plenty of experience in the property market and we already work with many prestigious firms who appreciate our technical leak detection expertise, customer service, attention to detail and reporting. We strive to provide an unparalleled professional service.
You will have an experienced point of contact within the office who will talk through the job with you to gain a proper understanding of what is required. You will also have a highly experienced engineer assigned to you who (depending upon geographical spread) will look after all of your property leaks.
The engineer can join the pre-job call if technical expertise is needed or if it will help with the overall job. Your engineer will be assigned to you for the day and as standard will start at 9am.
The engineer will spend the day using a combination of equipment, including acoustics, tracer gas, thermal imaging and moisture mapping to find the source of the leak. Our engineer can access and fix the leak or if you have your own maintenance team or plumber to do the fix then we can just do the survey.
During the job the engineer will take plenty of photos and videos if appropriate. Afterwards we will send you a full report which highlights all the processes the engineer went through and includes a conclusion and other further recommendations.
If you are using Insurance then you can submit this report as evidence of the works carried out. Your Harmuns internal staff will contact you to make sure you’re happy and the job went as expected.
From the first phone call to the last and throughout the entire visit the level of customer service was excellent. It was a relief to have a technician with so much experience and expertise attend the house to find our mysterious leak. Will definitely call-on again if and when we experience any more problems.
Harmuns really led the way on a 10-bedroom property that had bamboozled other firms. Despite the complexity, they clearly and concisely worked out what was wrong and planned out a successful course of action. They are our go to when we need specialist leak detection.
We found Harmuns on line and were so glad we did. We had a suspected leak under the tiles in our hallway/kitchen floor. The team were friendly and efficient; the issue was investigated thoroughly, located and repaired promptly. Highly recommend this company.
I was very impressed with the end to end customer service of this job. From the fast and attentive service from David initially to discuss the work and then Pete’s diligent hard work across 1 and a half days to identify and then fix the leak. Pete was respectful of our working from home and facilitated conversations when it was convenient to do so. He explained his findings every step of the way and tidied up well after the work was completed. I hope never to need their services again (!) but I can at least have the confidence that if we get a leak in the future we are in excellent hands.
I couldn’t recommend Harmuns more highly. We had damp issue which pointed towards a burst or leaking pipe and we engaged Harmuns to carry out a water leak survey and possible fix. Stephen the engineer who carried out our trace and access investigation could not have been more thorough; he went above and beyond to find the cause of our issue. From start to finish Harmuns team were friendly, professional and extremely knowledgeable. We will be using them for any similar issues going forward.
Excellent service. The engineer was prompt and thorough and was very reassuring. He located the leak and was able to access and fix it with the very minimum of damage, leaving the house clean and tidy and advising us how to dry the affected area. He checked the heating system was working properly and there were no further leaks before leaving.
We are not an emergency plumber. If you have a visible leak, please contact your local plumber.