We offer a no find no fee offer on
1. external and internal water mains and hot pipework.
2. heating systems losing a measurable daily amount of pressure.
No find no fee terms & conditions.
Part 1. No find no fee on external and internal water mains and hot pipework.
Your water meter must be spinning when there is no demand from any water outlets.
Part 2. No find no fee on heating systems losing a measurable daily amount of pressure.
The measurable leak must fall within the parameters set by Heatsense Services Limited.
The customer claimed leak rate must be observed by the engineer on-site on the day of the visit & under test conditions.
A leak rate showing of less than the claimed rate will invalidate the no find no fee offer & will incur the hourly time rate charge starting from the beginning of the engineer visit.
Using non-invasive methods we will endeavour to pinpoint the leak to the closest degree of accuracy, and in most instances within 1m2, however leak detection is considered successful when narrowed down to an area of 3m x 3m.
If we are not instructed to access and fix the leak we can not be held responsible for further appointed agents being unable to find the leak.
Leak access and repair is charged separately.
We are not an emergency plumber. If you have a visible leak, please contact your local plumber.